Clarity for
Complex
Processes.
Helping teams reduce process friction, modernize delivery workflows, and build systems that scale beyond individual effort.
30+
Projects Delivered
Across engineering, integrations, data systems, and modernization.
13+
Years of Experience
Enterprise engineering, healthcare technology, reporting, and internal platforms.
M.S.
Management of Info Systems
University of South Florida, graduate degree.
MSFT
Microsoft Certified
Azure Developer, DevOps Engineer Expert, SQL Server MCSA.
What I Do
Systems that work
when you don't.
Engineering Process Design
Turn ad-hoc technical delivery into repeatable systems: source control, deployment pipelines, review practices, and clear ownership.
Automation & Data Workflows
Design practical automation across Azure Data Factory, Azure DevOps, reporting systems, and business-critical operational workflows.
Integration & Modernization
Improve legacy and modern systems through secure integrations, API modernization, database source control, and maintainable application design.
Why PocketDev
Engineering depth
meets practical
process design.
A decade-plus of building across enterprise engineering, healthcare technology, reporting systems, and internal business platforms — combined with formal training in psychology — means the systems I design account for how technical teams and operations actually work, not just how they look on paper.
- 13+ years across enterprise engineering, healthcare technology, and internal business platforms
- Microsoft-certified in Azure Developer, Azure DevOps Engineer Expert, and SQL Server
- Hands-on across Azure Data Factory, Azure DevOps, C#, SQL Server, TypeScript, Angular, Power BI, and Docker
- Psychology-informed process design — built for how technical and operations teams actually work
"The goal isn't documentation for its own sake. The goal is a business that runs on systems, not on individuals."
Nigel Holder
Founder, PocketDev
From the Blog
Featured Articles
Why Most SOPs Fail (And What Systems Thinkers Do Differently)
Standard Operating Procedures sound simple. But most businesses write them wrong — and wonder why nothing changes. Here's the systems approach that actually works.
Automate the Process Before You Automate the Tool
Every failed automation project I've seen shares the same root cause: they tried to automate chaos. Here's the diagnostic framework that changes everything.
The Psychology of Overwhelm in Small Business
Overwhelm isn't about how much you have to do. It's about how much feels uncertain. Understanding this distinction is the first step toward building systems that actually relieve it.
Case Studies
Real results.
Documented clearly.
Across every engagement, the same principle holds: clarity at the process level creates measurable outcomes.
Credentials
Trust earned through
verified expertise.
Every credential I hold translates to a specific, practical capability. I'll explain exactly what it means for your business — no jargon.
The Newsletter
Systems thinking.
Your inbox.
Practical insights on process design, automation, and clarity. No fluff. Delivered when ready.
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