Healthcare EHR Integration — TouchWorks & IntelleChartPro
The Problem
Clinical workflows depended on two Electronic Health Record systems that didn't share data cleanly. Staff were re-keying information, reconciling mismatched records, and building manual workarounds — introducing risk and slowing patient-facing work.
The Approach
I designed and implemented integration services between TouchWorks and IntelleChartPro, mapping data models across systems and building reliable, observable data flows. The work included clear ownership boundaries between systems, defensive handling for partial data, and a tested path for recovery when upstream systems misbehaved.
The Outcome
Clinical data moved between systems reliably, reducing duplicate entry and the reconciliation burden on staff. Downstream reporting and patient workflows became meaningfully more trustworthy because the source of truth was clear at every step.